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How to use the HP Print and Scan doctor tool?
Hp has developed a tool called the HP Print and Scan Doctor which helps you to locate and resolve the ... ...






How to use the HP Print and Scan doctor tool?

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Posted on: 07/11/18

Hp has developed a tool called the HP Print and Scan Doctor which helps you to locate and resolve the technical problems on your HP Printer. This tool is easy to install and run. You are required to visit the Official website of HP and click on the link to download this tool on your system. The HP Printer Customer Support Team has prepared this article for you and has enlisted some steps to install and start this feature.


Follow these steps after downloading the tool on your computer.

  • Click on the downloaded file to open the HP Print and Scan Doctor page

  • You have to click start on that screen

  • The tool will automatically locate your printer

  • You will have to turn your printer on if the tool cannot locate it

  • After turning the printer on, you have to select the option “My device is not listed" and click on retry to restart the scanning

  • Choose the HP Printer from the list of available devices

  • Move to the next step after clicking on Next

  • It will scan the printer and display the exact complication on screen

  • It will also display some methods, and you have to allow it by clicking on the method

  • Click on retry, and then “Fix Printing.”

  • After a short while, the system will display the result of the diagnosis. You should check it carefully to diagnose the printer further.

  • The checkmark indicates that the tool could not find any problem with the printer and the problem is something else.

  • The icon of the Wench indicates the fact that the tool did find issues but has automatically resolved them

  • The exclamation sign highlights the fact that there is something wrong which the tool could not remove.

  • The last result you can get is the x sign asking you to follow instructions to remove the problem manually.

The ‘HP Print and Scan Doctor’ has the ability to remove almost all the issues from the HP Printers. If you need any help related to this or any other problem with the HP Printer devices, then you should not hesitate calling us. We, at Hp Customer Support Phone Number have the experience of resolving common printing problems on your system.  We are always available to assist our users in every possible way.


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